Privacy Policy

At Subcultural Music, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal data.

By using our website, registering for events, subscribing to our newsletter, or interacting with our services, you agree to the practices described in this Privacy Policy.

If you have any questions regarding this Privacy Policy, please contact us at:

Email: hello@subculturalmusic.com

Who We Are

Subcultural Music is an artist-first electronic music collective focused on building communities, creating meaningful experiences, and supporting electronic music culture.

This Privacy Policy applies to visitors of our website, event attendees, newsletter subscribers, partners, artists, collaborators, and community members.

Information We Collect

Depending on how you interact with us, we may collect:

Personal Information

  • Name

  • Email address

  • Phone number

  • City or country (where voluntarily provided)

Event Information

  • Event registrations

  • RSVP information

  • Ticket purchases

  • Attendance records

Marketing Preferences

  • Newsletter subscriptions

  • WhatsApp community opt-ins

  • Promotional preferences

Technical Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on the website

  • Referring websites

  • Cookies and analytics data

How We Use Your Information

We use your information to:

  • Manage event registrations and ticketing

  • Communicate important event updates

  • Respond to enquiries

  • Send newsletters and marketing communications (where you have opted in)

  • Improve our website and user experience

  • Analyse website traffic and performance

  • Promote our events, broadcasts, and community initiatives

  • Meet legal and regulatory requirements

Marketing Communications

If you subscribe to our mailing list or opt in during registration, we may send you:

  • Event announcements

  • Broadcast releases

  • Community updates

  • Partnership news

  • Exclusive invitations

  • Promotional offers

You can unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.

WhatsApp Community

If you voluntarily join our WhatsApp Community or provide your phone number for WhatsApp updates, we may send:

  • Event reminders

  • Broadcast announcements

  • Community updates

  • Important event information

You can leave the community or opt out at any time.

Event Photography & Videography

Many Subcultural Music events are photographed and filmed.

Images and videos may be used for:

  • Website content

  • Social media

  • Promotional campaigns

  • Future event marketing

  • Broadcasts

  • Documentary content

By attending our events, you acknowledge that you may appear in photographs or video recordings captured during the event.

If you have concerns regarding media usage, please contact our team before the event.

Cookies

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Remember your preferences

  • Analyse visitor behaviour

  • Measure website traffic

  • Improve marketing effectiveness

You may disable cookies through your browser settings, although some features of the website may not function correctly.

Third-Party Services

We may work with trusted third-party providers including:

  • Payment gateways

  • Event registration platforms

  • Email marketing providers

  • Website analytics providers

  • Social media platforms

  • Video hosting platforms

  • Ticketing platforms

These providers operate under their own privacy policies.

Data Security

We take reasonable technical and organisational measures to protect your information against:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

While we strive to protect your data, no internet transmission or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

  • Deliver our services

  • Manage events

  • Comply with legal obligations

  • Resolve disputes

  • Improve our community experience

Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw marketing consent

  • Object to certain processing activities

  • Request a copy of the information we hold about you

To exercise any of these rights, please contact:

hello@subculturalmusic.com

External Links

Our website may contain links to third-party websites, social media platforms, ticketing providers, and partner websites.

We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before sharing any personal information.

Children’s Privacy

Our website and services are not intended for children under the age required by applicable law to provide consent. We do not knowingly collect personal information from children without appropriate authorization.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

The latest version will always be available on this page with the updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your information, please contact us:

Subcultural Music

📧 hello@subculturalmusic.com

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